Returns may be made within 30 days for any reason. We honor returns for used and new products just the same. The refund will only be for the cost of the product. The refund will not include any shipping costs(to customer or return shipping). If the item has “free shipping” the price of shipping is included in the cost of the product. The return for these products will be the total minus the actual shipping costs we paid to send it out.
In a case where you placed an order but later found out there was a discount code the following would apply: If the order is still at the shop we will issue a refund. If the order has shipped in the past 7 days we will issue a store credit. Make sure you have an online account set up before asking for a refund. If you used a discount code on the original order no further discounts will be given. Be sure and check first, we run sales and discount codes all the time.